Terms & Conditions - Terms & Conditions - VietDVDStore.Com: Mua Phim Bo DVDs

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Terms & Conditions

By buying movies at VietDVDStore.Com, you are agreeing to the following terms:

ALL SALE ARE FINAL, NO REFUND.

1. We will only exchange the defective disc (freeze cant play anymore, skip part of movie, disc cant play at all). You will responsible for paying the postage to ship the disc back to get the free replacement within 60 days from the day you have received it. If there are 5 or more defective discs, we would like you to ship it back before we can replace it. Otherwise, no exception. Please do not send any items back without contacting us for approval. Any items returned without authorization will be discarded/denied.

2. We are not responsible for INCOMPATIBILITY issues and cannot guarantee that the discs will work on all players due to different region settings and disc formats. Make sure your machine is compatible with Taiyo Yuden media/Verbatim/Others media before buying the movies. We will not exchange if later you find out that it cant be played on your DVD player. No refund will be send out if you are not able to play the DVD because that certain DVD player cant play it

3. We are not responsible for postal delays. Transit times excludes weekends and holidays, and may vary with package origin and destination, particularly during peak periods (Holidays & Promotions).

4. The Domestics orders are normally processed within 1-3 business days of payment received/cleared by USPS (1-5 business days), Global Priority Mail (4-7 business days) or Airmail (4-10 business days). Please allow 4-5 business days processing time for large volume orders. Items may be shipped seperately depending on availability.

5. International shipments are shipped to you at your own risk. Because there is no tracking available for international shipments, we are not responsible for postal delays or loss of packages shipped outside of the United States. Due to customs' procedures, some packages may take 2-4 weeks to arrive.

6. VietDVDStore.com has a zero tolerance policy for chargeback's.

Please feel free to contact us with any questions or comments you may have, we will be more than happy to address your questions/concerns promptly.

Exchange Policy:

Khách Hàng Ngoài Nước Mỹ
- Tất cả khách hàng ngoài nước Mỹ có quyền yêu cầu đổi dĩa hát không được, hoặc dĩa không đúng trong phim vào order lần sau.
All customers outside the United States Can Only Send Replacement for the request discs Along with YOUR NEW ORDER. If you don't want to wait that long for get exchange discs, please pay us POSTAGE FEE $9 USD, then we send it for you.

Khách Hàng Trong Nước Mỹ
-Tất cả khách hàng trong nước Mỹ có quyền yêu cầu đổi dĩa hát không được, hoặc dĩa không đúng trong phim trong vòng 60 ngày.

- Nếu số dĩa yêu cầu hư nhiều quá, thì chúng tôi sẽ yêu cầu quý khách gởi lại cho chúng tôi để kiểm tra.

Chúng tôi luôn cố gắng giúp đở quý khách khi gặp khó khăn, tuy nhiên nếu có điều gì chậm trễ, xin quý khách bỏ qua cho.

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